Returns

If you have an issue or concern with an order you have received, contact our Customer Service Team at 1-877-332-2745 or send an email to [email protected]

We will then provide you with a return form for you to fill out and email back to us. After we receive the return form, we will issue a 'return merchandise authorization number' (RMA#) number with exact return instructions.

You will be responsible for the freight cost to return the goods.

Please review our terms before you reach out:

• We do not process returns on printed, washed or decorated merchandise. Tip: Inspect your garments before decorating them.
• You must return defective merchandise to us with a piece of tape indicating the flaws location and send us a picture by email prior to your request.
• We do not accept returns on discontinued items or merchandise that is more than 30 days old.
• You must make all claims for shortages or damages within 72 hours of receiving the merchandise.
• Without a valid return authorization number, our warehouse will not accept returns.
• Please include a copy of your invoice to ensure we can issue you a proper credit within two weeks.
• All returned or refused shipments are subject to a 20% or $25 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.
• We do not provide cash refunds.
• If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.
• Please note that products that are considered non-returnable are noted as such on their respective product page in the description, so please pay careful attention to the description on the product page.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.

Late or missing refunds (if applicable)

If you were approved and have not received your refund after 15 days, first check your bank account. Second, contact your credit card company, it may take some time before your refund is officially posted. If the refund is through your bank, there is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund after 15 days, please contact us at [email protected].

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.